Privacy Policy | Banyan Infrastructure

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Privacy Policy

Last Updated: August 29, 2023

Banyan Infrastructure Corporation and its affiliates (collectively, “Banyan,” “we”, “us” or “our”) is strongly committed to protecting your privacy and personal information. This Privacy Policy describes our privacy practices and how we handle personal information that we collect and use when you access our products, services, features, or content through, without limitation, our website, platform, applications, business offerings, application programming interfaces (“APIs”), and software provided on or in connection with those products, services, features, or content (collectively, the “Service”).

By accessing, browsing or otherwise using the Service, you accept the terms of this Privacy Policy. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should discontinue access or use of our Service.

This Privacy Policy applies generally, and exclusively, to the information that Banyan processes. However, this Privacy Policy is subordinate to any agreement or other specific terms and conditions set forth in any contract you may have with Banyan relating to our business offerings.

Personal information we may collect

We collect information that you provide to us. You may provide us with information that alone or in combination with other information in our possession may be used to identify, locate or contact you through the Service or otherwise. This information is considered personal information and may include:

Contact Data: such as your first and last name, salutation, email address, billing and mailing addresses, and phone number.
Profile Data: such as the username and password that you may set to establish an online account with us, photograph, biographical information, and any other information that you add to or is associated with your account.
Communications Data: such as communications that we exchange with you, including when you contact us with questions or feedback, through the Service, social media, or otherwise.
Payment and Transactional Data: such as information relating to or needed to complete your orders and/or payments on or through the Service (including payment card information and billing information) and your purchase history.
Marketing Data: such as your preferences for receiving our marketing communications and details about your engagement with them.
User-Generated Content: such as photos, images, music, videos, comments, questions, messages, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
Technical Usage Data: such as your interactions, use and visits to the Service, including but not limited to information about your time zone, internet protocol (IP) address, dates of access and the like via cookies, analytics programs and software, and other tracking technology.
Device Data: such as the operating system, browser, name of the device you are using to access the Service.

We do not collect any “Special Categories of Personal Data” about you including but not limited to details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data, nor do we collect any information about criminal convictions and offenses.

How we may use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection including, but not limited to:

provide, operate, conduct research on and improve the Service and our business;
process your payments and complete transactions with you;
conduct Know Your Customer (KYC) checks, background checks and other screens permitted by law;
establish and maintain your user profile on the Service;
facilitate your invitations to associates who you may want to invite to use the Service;
assess your eligibility for the Service;
enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in;
prevent, identify, investigate and deter fraud, misuse of the Service, or harmful, unauthorized, unethical or illegal activity, criminal activity;
communicate with you about the Service, including by sending announcements, general marketing emails and updates, security alerts, and support and administrative messages;
fulfill and comply with applicable law or our good faith belief that action is necessary to fulfill and comply with applicable laws, lawful requests, and legal obligations and processes to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties, including without limitation auditing our internal processes for compliance with legal and contractual requirements or our internal policies and enforcing the terms and conditions that govern the Service;
protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
understand your needs and interests, and personalize your experience with the Service and our communications; and
provide support for the Service, and respond to your requests, questions and feedback.

Your choices and rights

You have the following choices with respect to your personal information:

Access, Delete, Transfer or Update Your Information: If you have registered for an account with us through the Service, you may access, delete, transfer or update certain account information by logging into the account.
Opt-Out of Marketing Communications: you may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, as applicable, or by contacting us at: legal@banyaninfrastructure.com.
Cookie Restrictions: most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Service and it may not work properly. For more information about cookies, visit www.allaboutcookies.org.
Do Not Track: Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. Currently, we do not respond to Do Not Track signals.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service.

How to contact us

If you have any queries, concerns or complaints about the manner in which we have collected, stored, used or disclosed your personal information, please contact us at legal@banyaninfrastructure.com.